PRIVACY POLICY
Black Cars Dallas offers luxurious, affordable, and comfortable limo rides. Book your private car services in the Dallas, Fort Worth area. We aim to provide exceptional services and safe rides to all our customers. Find your own luxury car choice and book a ride now, whether you are riding for pleasure or business.
PRIVACY POLICY
We respects our customers’ and website users’ privacy and understands that the confidentiality of the information provided to us is essential to you. We use the data gathered only to provide you with more information about our quality products and services. Any personal information will be treated following this Policy. Your information is obtained for our internal purposes only and will not be sold or shared with any unaffiliated third party other than as outlined in this Policy.
TERMS & CONDITION
* For online reservations or verbal agreement to prepay a pickup over the phone, 20% gratuity will be added to the charge unless specified otherwise by the customer.
* Call +1-469-977-0714 for questions or concerns. Clients should turn on their cell phones upon arrival.
* The chauffeur will wait up to 30 minutes for Domestic Arrivals and up to 45 minutes for International Arrivals free of charge. The chauffeurs will monitor the flights for any delays or early arrivals. Gratuity of 20% will be added to all reservations.
* Not responsible for any loss because of service delays or termination due to mechanical breakdown, or doesn’t provide any loss claim insurance for service interruption, customer has to buy their own trip interruption insurance. No claim against company or its employee may be brought in this connection.
* The client assumes full financial liability for any damage to the vehicles caused during the duration of the use by them or any members of their party. A fee of $700.00 and up to the actual cost, for each carpet or seat burn.
Sanitation fee is $225.00. Alcohol Consumption and drug use in the vehicles is prohibited by law. Any fines will be paid for by the customer. The driver has the right to terminate run without refund if there is blatant indiscretion on the part of the client(s). It is illegal to stand through the sunroof.
* A maximum of two car seats are available on request. Additional $10 per seat will be added.
* Smoking is not allowed.
* For severe weather conditions, prices are subject to change without notice.
* Reservation Agreement: the undersigned acknowledges and agrees that all rates quoted for services provided by Black Cars Dallas are estimates only. Final charges assessed upon service completion will be based on the actual service provided. Prices are subject to change with weather and road conditions without notice.
* Cancelation Policy: cancelations require at least a 24-hour notice for any credit. All reservations are non-refundable. For reservations canceled before 24 hours, credit will be given along with a code to use for future reservations. Please note that credit is not the same as refund. Large reservations or 6+ passengers reservations are also non-refundable. Late cancelations and no-shows will be charged the given rate.
* Exceptions: the undersigned acknowledges and agrees that Black Cars Dallas is not responsible for personal property left in the vehicles. The undersigned acknowledges and agrees that Black Cars Dallas reserves the rights to assess a minimum fee of $200.00 for any necessary cleaning and/or damage to the vehicle beyond normal wear and tear.
Black Cars Dallas shall endeavor to maintain the schedule submitted by its customers, but such is not guaranteed. Black Cars Dallas is not liable for delays in service, interruptions, or damages caused by acts of God, strikes riots, authorities of law, public enemies, hazards or dangers caused by state of war, quarantine, perils of navigation, inclement weather, hazardous road conditions, accidents or breakdowns, or any other condition beyond its control.
Black Cars Dallas does not tolerate the use of alcohol or drugs by drivers. If a rider believes the driver may be under the influence of drugs or alcohol, the rider can have the driver END THE TRIP IMMEDIATLY After the driver ended the ride, riders are requested to report their feedback at +1(800)536-0080
* Same terms and conditions apply to all phone reservations and online reservations.
* For any prepaid reservation, over the phone or online, 20% gratuity will be added
How do I file a complaint with Transportation Authorities?
City of Dallas
Code Compliance
3112 Canton St
Dallas, Texas 75226
Phone: (214) 670-5708
Fax: (214) 670-3652
Dallas Call Transportation Regulation at 214-670-3161, or 3-1-1
Love Field Airport Call Love Field Airport Operations at 214-670-6148
D/FW Airport Call D/FW Airport Ground Transportation at 972-574-5879
Fort Worth Call Fort Worth Transportation at 817-871-6987
City of Dallas, The Department of Aviation
Phone: (214) 670-3161
Fax: (214) 670 6968
Email: avitransportationregulation@dallascityhall.com